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If
you speak with anyone around you, chances are that someone within the
crowd has done an online survey within the past month. These
inexpensive marketing tools are easy to set up, administer, track, and
analyzed by students, employees, and analysts anywhere.
Online surveys have grown rapidly in popularity over the past few years. Quizilla, a popular spot for teens and young adults, is an online source for
quizzes, surveys, and polls. While the majority of these surveys result
in comical or humorous results (e.g. “What is your Pirate Name?”) online market research is a powerful tool when used correctly.
Online survey providers such as Zoomerang and Survey Monkey
offer a variety of packages that allow anyone to administer an
effective questionnaire. Free services are provided by each of the
companies, but paid packages allow for a larger number of surveys to be
administered simultaneously, and more survey participants. However, the
far more beneficial aspect of these survey providers is the analysis
tools that are offered for post-survey research purposes. From the
convenience of a web browser, users are able to compute cross tabs and
regressions to easily compile valuable market research data with a few
clicks.
However,
having a full array of analysis tools and easy administration are only
benefits to the administrator. In order for data to be gathered, people
need to participate in these virtual surveys. So why are online
surveys so popular? The answer is in survey distribution.
Online
surveys allow individuals to easily develop questionnaires, save them,
and place the links directly into mail merge documents. From the
convenience of a single personal computer, a user is able to reach out
to anywhere from a sample population of a few individuals from an
address book, to a mass email with a limitless survey group. Emails
containing these links are easily passed on by initial participants,
and given the topic, may become a topic of discussion amongst social
groups.
Of course, there is always the question of validity and reliability in survey results. No one is saying that online surveys
are entirely accurate and that upper level corporate strategy should be
based on this data. However, if one were to step back and look at the
possibilities of online surveys, they will quickly see an alternative
use.
That's what Illuminated Technologies has done with its newest product, Lumaganda. This lead generation and marketing system takes advantage of surveys and polls as a method
of lead generation. Taking part in the survey does not require you to
provide a name and/or email address. However, if a participant wants to
view survey results, then they must provide a valid email address and
have a URL emailed to their inbox. This method of generating leads is
intuitive – if you came across the website from a search engine query,
then you may be interested in taking part in quick survey. However, if
you came across the website from a search engine query, but with a
purchase intent, then you would be interested in survey results
(especially if the results would be relevant to you).
So while online surveys
continue to grow in popularity based on informal market research,
individuals who take advantage of such a tool as a lead generation tool
may realize its true potential.
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